HPM Property Management is closely monitoring the impact of COVID-19 (Coronavirus) on our residents, employees, and the communities we serve. As always, HPM remains dedicated to serving our residents and clients.  At this time, we are following guidance from the Ohio Department of Health (ODH) and the Center for Disease Control (CDC) and have implemented temporary policies and procedures for our operations and following guidelines of social distancing for the safety of our residents and employees. Based on the recent suggested protocols from public health experts, the precautionary measures we are taking include, but are not limited to, the following:

• The modification of HPM office hours to decrease face-to-face interactions. We ask that residents make rental payments online, via Walmart cash pay system, mail, or if need be our 24 hour exterior dropbox.  The in-person office payment window will be closed until further notice.  You may reach our office at 330-493-4663 during normal business hours with our answering service providing 24/7 assistance for emergency contact.
• HPM will be limiting maintenance to emergency calls such as leaks, no heat, and/or safety and security issues at this time
• The closure of communal areas of apartment complexes we serve
• Increase in cleaning and disinfecting
• HPM will continue to monitor this evolving situation and adjust as needed.  Please know that these measures are being taken with the health of our residents, employees and communities in mind.

** If you need assistance with your rental payment, CLICK HERE for a list of local agencies who may be able to help.  We understand information changes daily and HPM will continue to monitor these changes.  As an example, Governor DeWine’s office has eliminated the waiting period for Unemployment Benefits CLICK HERE FOR INFORMATION http://jfs.ohio.gov/ouio/CoronavirusAndUI.stm. and the Federal Government is also working on a stimulus package to send payments to Americans that can help to pay rent and living expenses.  We at HPM understand that this can be an unsettling situation but we are here to help. Please stay in close communication with HPM throughout this process.  Thank you.